No detours.
Even overnight.
x25pronto Austria carries approved goods shipments by car, van or Van XL personally and without unnecessary transhipment. Direct and overnight trips can be booked Monday to Sunday – subject to availability in the booking calendar.
Checklist: Preparing an extra courier run
Short checklist for an extra courier run: pickup details, safe packaging, required documents and clear handover. Templates and communication tips for businesses.
Quick answer
Prepare an extra courier run step by step: set pickup and delivery times, pack the shipment securely, gather all documents, and communicate clear handover and contact details. This checklist speeds up handovers and helps x25pronto runs go smoothly.
1. Define addresses and time window
Specify exact pickup and delivery addresses and a realistic time window. Add details like floor, rear entrance or gate number for cities such as Graz, Linz or Wien. Provide a contact person and phone number. Note parking rules or access limits so the driver can arrive fast.
2. Verify shipment type and suitability
Check that the shipment fits in a passenger car courier. Do not send oversized, heavy or regulated items. Record contents, number of packages and weights. Mark fragile items clearly.
3. Packaging: strong and secure
Use sturdy boxes or cases. Fill empty spaces with cushioning, secure loose items with tape. Seal all openings and attach a visible label or pouch on the outside. For delicate goods, use double boxing or extra padding.
4. Documents and labels
Print a delivery note, address label and a simple contents list. Attach a clear recipient field with phone number outside. Place a copy of the delivery note inside the package and one outside. Number packages when sending multiple parts (1/3, 2/3...).
5. Handover template and signature
Prepare a handover template: fields for pickup time, driver name, license plate, package count, condition and signatures from sender and driver. Use short checkboxes for 'intact' or 'damaged'. Take a photo at handover as proof.
6. Communication before and during the run
Send the driver key details in advance by SMS or email: address, contact person, parking note and phone number. If delays occur, inform x25pronto and the recipient immediately. Keep a phone ready for quick questions.
Frequently asked questions
What should the handover template include?
Pickup location and time, driver name, license plate, number of packages, package condition, signatures and a field for photos or notes.
How do I pack fragile items correctly?
Use sufficient cushioning, separate parts, choose a sturdy outer box and label the package as fragile.
What if the address label has a mistake?
Fix the address immediately and print a new label if needed. Notify the driver before pickup to avoid misdelivery.
Are extra documents required for cross-border runs?
Cross-border runs may require customs documents. Check with your export or customs officer and with x25pronto before arranging pickup.